Director of Product, Enterprise Content Hub

The role

This senior individual-contributor role owns the product strategy, roadmap, and end-to-end experience for the Enterprise Content Hub. You will build a reusable, multi-tenant product that delivers consumer-grade educational content across multiple Gen brands and enterprise partners.

What you will do

• Define and communicate the product vision for the Enterprise Content Hub.
• Lead discovery with consumers and internal stakeholders to identify opportunities.
• Translate strategy into requirements, user journeys, roadmaps, and rollout strategies.
• Partner with Design to create consumer-grade experiences.
• Work with Engineering on SDK, web integration, multi-tenancy, and CMS architecture.
• Collaborate with Enterprise Product leadership on scalability and integration.
• Partner with Content leadership on content structures, taxonomies, and distribution rules.
• Use qualitative and quantitative data to understand consumer engagement.
• Establish a disciplined experimentation and learning agenda.
• Drive cross-functional execution from concept through launch.

Required qualifications

• 7+ years of product management experience, including ownership of meaningful consumer-facing products or experiences.
• Demonstrated success leading a complex product area as a senior individual contributor with substantial autonomy and cross-functional influence.
• Strong consumer-product judgment across discovery, navigation, engagement, retention, personalization, recommendations, experimentation, and experience quality.
• Experience working on products that serve multiple brands, clients, markets, platforms, or configurable experiences.
• Sufficient technical fluency to collaborate effectively on SDKs, web embeds, APIs, CMS architecture, data models, event tracking, attribution, integrations, and engineering tradeoffs.
• Strong analytical skills and experience defining success metrics, instrumentation, experiments, dashboards, and post-launch learning plans.
• A track record of converting ambiguous strategy into clear roadmaps, product requirements, decisions, and shipped outcomes.
• Excellent written and verbal communication with Engineering, Design, Analytics, Content, enterprise stakeholders, and executive leadership.
• Strong prioritization and judgment, including the ability to balance consumer value, partner needs, speed, scalability, and technical simplicity.
• Experience operating in a matrixed environment and leading through influence rather than formal authority.

Nice to have

• Content platforms, educational products, publishing systems, recommendations, discovery, media, marketplaces, or other engagement-driven consumer products.
• Enterprise SaaS, white-label products, embedded experiences, multi-tenant products, or partner integrations.
• Fintech, financial wellness, consumer financial products, embedded finance, or regulated consumer experiences.
• Contentful or another headless CMS, including structured content models and multi-channel content distribution.
• Personalization systems, recommendation models, experimentation platforms, or AI-enabled content experiences.
• SQL or hands-on product analytics.

About the company

GEN is looking for a Principal Product Manager to own the product strategy, roadmap, and end-to-end experience for the Enterprise Content Hub.