Workplace Experience Manager

The role

The Workplace Experience Manager leads day-to-day office operations and delivers workplace services. This role serves as the primary workplace representative on-site to foster employee engagement and support workplace programs.

What you will do

• Lead day-to-day workplace operations for a safe and functional office environment.
• Oversee workplace services including facilities, reception, food and beverage, janitorial, and mail.
• Monitor workplace conditions and resolve or escalate operational issues.
• Ensure meeting spaces and amenities meet workplace standards.
• Serve as the primary point of contact for building management and workplace vendors.
• Manage local vendor relationships and service delivery.
• Support the development and execution of local engagement initiatives.
• Lead planning and execution of workplace events, town halls, and meetings.
• Provide leadership and guidance for office support staff.
• Support site-level workplace budget planning, forecasting, and purchasing.

Required qualifications

• 5+ years of experience in workplace experience, office management, hospitality, facilities management, operations, or a related field.
• Experience managing workplace vendors, service providers, and operational budgets.
• Experience partnering with business leaders and employee committees to drive engagement and culture initiatives.
• Proficiency with Microsoft Office Suite and modern workplace technologies, including AI-enabled productivity tools.
• Ability to move throughout the workplace and support event setup, inspections, and operational activities.
• Provide hands-on support during high-volume periods, workplace incidents, major events, or staffing gaps.

Nice to have

• Bachelor's degree or equivalent experience
• Experience working within a corporate workplace, facilities, hospitality, or employee experience environment

Before you apply

• TA Screening – Virtual (15 minutes)
• Hiring Manager Interview – Virtual (30 minutes)
• Leadership Interview - Onsite (45 minutes)
• P&C Interview – Virtual (45 minutes)

About the company

The Kuala Lumpur office is the technology powerhouse of MoneyLion. They are a multicultural team of visionaries and industry rebels disrupting the traditional finance industry.