Revenue Cycle Management, Director

The role

The Revenue Cycle Management Director will lead the strategic direction and performance of revenue operations for a virtual medical practice. This leader will set the long-term vision, drive enterprise-wide initiatives, and ensure alignment between financial performance and operational scalability.

What you will do

• Define and lead the overarching revenue cycle strategy
• Provide executive oversight of all revenue cycle functions
• Partner with executive leadership to shape financial strategy
• Identify and drive transformational initiatives to optimize revenue capture
• Establish enterprise-level KPIs, benchmarks, and performance frameworks
• Lead organizational design and workforce strategy
• Oversee and optimize relationships with third-party billing vendors, clearinghouses, and payer partners
• Champion the adoption of technology, automation, and data analytics
• Drive cross-functional alignment with clinical, product, engineering, finance, and operations teams
• Lead payer strategy, including contract negotiation support and reimbursement optimization

Required qualifications

• Bachelor’s degree in healthcare administration, business, finance, or related field
• 12+ years of progressive experience in revenue cycle management
• At least 5+ years in a director or executive leadership role
• Deep expertise in end-to-end revenue cycle operations, including multi-state and telehealth environments
• Strong knowledge of medical coding standards (CPT, ICD-10), E/M guidelines, and complex payer structures
• Demonstrated success leading large, distributed teams and scaling revenue operations in a high-growth environment
• Experience with EMR and RCM systems, as well as implementing or optimizing revenue cycle technologies
• Proven ability to influence executive stakeholders and drive cross-functional initiatives
• Strong analytical and financial acumen with experience in forecasting, budgeting, and performance optimization
• Excellent communication and leadership skills, with the ability to operate effectively in a virtual environment
• High level of strategic thinking combined with executional rigor

Nice to have

• Master’s degree

About the company

General Medicine is building a healthcare store that makes it radically simpler and more transparent for people to access care. They provide upfront cash and insurance prices for visits, prescriptions, labs, imaging, and more.