General Medicine

CX Marketing Developer (Email & Web Production)

Remote. Posted 10 days ago

The role

This developer will execute customer experience projects through email production and web page production. You will code responsive HTML emails, build landing pages, and set up marketing campaigns and journeys.

What you will do

  • Code responsive, cross-client HTML emails from Figma designs and specs
  • Build and maintain a modular email template library
  • Build landing pages and other lightweight web pages
  • Set up campaigns and multi-step journeys
  • Set up A/B and multivariate tests
  • Configure templates, merge tags, dynamic content, and personalization
  • QA every build across email clients, devices, and browsers
  • Troubleshoot rendering, deliverability-adjacent, and journey logic issues
  • Document templates and processes

Required qualifications

  • 3+ years coding production email by hand
  • Deep knowledge of client rendering quirks across email providers
  • Strong HTML, CSS, and JavaScript for responsive, accessible web pages
  • Comfortable across Rails and Next/React
  • Solid SQL to verify production data yourself
  • Ability to work independently and ramp quickly
  • Comfortable with ambiguity, owning QA, and working closely with design
  • Hands-on experience building and launching lifecycle campaigns and journeys in an ESP or marketing automation platform
  • Knowledge of proper test setup and hygiene
  • Comfort working from Figma files and translating them faithfully
  • Strong attention to detail and a habit of testing before shipping
  • Keep builds clean, modular, and easy for the next person to edit

Nice to have

  • Experience in with Iterable
  • Experience hosting assets via a CDN and working with custom fonts
  • Experience in healthcare, fintech, or another regulated industry
  • Working knowledge of accessibility standards (WCAG) for email and web
  • Basic Git and version control habits

Before you apply

  • Please include a portfolio or code samples showing both email and web work

About the company

General Medicine is a healthcare store where customers can shop across medications, labs, telehealth, specialist e-consults, and select in-person visits and procedures. It was founded by the team behind PillPack and Amazon Pharmacy.