Product Manager, Consumer

The role

The Product Manager, Consumer will own core patient-facing experiences including onboarding, search, booking, pricing, and visit follow-up. You will work with engineers and designers to define strategy, write specs, and ship features for virtual and in-person care.

What you will do

• Own and evolve a clear consumer product roadmap aligned to company goals
• Define, prioritize, and ship 0→1 features that improve user experience and business outcomes
• Identify the highest-leverage opportunities across onboarding, conversion, booking, and retention
• Partner closely with engineering and key stakeholders to scope, sequence, and execute initiatives efficiently
• Design and run experiments to validate hypotheses and improve key metrics
• Analyze product performance and user behavior data to inform prioritization and iteration
• Translate ambiguous problems into structured plans with measurable success criteria
• Balance speed and rigor
• Contribute to broader consumer product strategy and long-term experience vision

Required qualifications

• 5-10+ years of product management experience
• Experience owning a roadmap and driving measurable outcomes
• Strong analytical foundation
• Track record of improving core metrics (conversion, engagement, retention, etc.)
• Experience operating with ambiguity and setting direction without heavy structure
• Ability to move between strategy and execution
• Clear communicator

Nice to have

• Experience scaling a product from early traction to meaningful growth
• Consumer Healthcare experience preferred
• Quantitative or technical academic background

About the company

General Medicine is building a healthcare store that makes it radically simpler and more transparent for people to access care. They provide upfront cash and insurance prices for visits, prescriptions, labs, imaging, and more.