Generalist
Robotics Operations Manager
Boston (Somerville). Posted 5 months ago
The role
You will lead and scale on-site operations to produce high-quality data for robotic foundation models. You will manage robot operators and shift leads while coordinating staffing, robot readiness, and data collection.
What you will do
- Own daily robotics operations including staffing, task scheduling, and robot availability.
- Lead and develop the team through coaching, hiring, onboarding, and performance management.
- Oversee robot setup, readiness checks, equipment tracking, and safe operating procedures.
- Support basic troubleshooting and coordinate repairs and technical escalations.
- Partner with research and engineering to launch, refine, and retire data collection tasks.
- Establish metrics and reporting for robot utilization, throughput, and data quality.
- Identify bottlenecks and drive improvements with relevant teams.
- Develop operating procedures, training materials, and handoff routines.
Required qualifications
- Have owned day-to-day execution in robotics, manufacturing, logistics, technical operations, or another hands-on environment where people and equipment must work together reliably.
- Have led and developed frontline teams, including coaching people, setting performance expectations, and maintaining standards for quality and safety.
- Are comfortable working around complex hardware and can assess an operational problem, guide initial troubleshooting, and recognize when engineering support is needed.
- Have used metrics to identify a bottleneck or recurring issue and made changes that improved throughput, quality, or reliability.
- Can turn changing technical requirements into clear instructions and daily priorities.
Nice to have
- Robotics, industrial automation, or managing and maintaining fleets of complex hardware.
- AI/ML data collection, human-in-the-loop workflows, or quality assurance in a technical environment.
- Building operational dashboards or using automation, scripting, or AI tools to improve workflows.
About the company
Generalist is on a mission to build general intelligence for the physical world. The company builds embodied foundation models with a focus on dexterity.