Generalist

Robotics Operations Manager

Boston (Somerville). Posted 5 months ago

The role

You will lead and scale on-site operations to produce high-quality data for robotic foundation models. You will manage robot operators and shift leads while coordinating staffing, robot readiness, and data collection.

What you will do

  • Own daily robotics operations including staffing, task scheduling, and robot availability.
  • Lead and develop the team through coaching, hiring, onboarding, and performance management.
  • Oversee robot setup, readiness checks, equipment tracking, and safe operating procedures.
  • Support basic troubleshooting and coordinate repairs and technical escalations.
  • Partner with research and engineering to launch, refine, and retire data collection tasks.
  • Establish metrics and reporting for robot utilization, throughput, and data quality.
  • Identify bottlenecks and drive improvements with relevant teams.
  • Develop operating procedures, training materials, and handoff routines.

Required qualifications

  • Have owned day-to-day execution in robotics, manufacturing, logistics, technical operations, or another hands-on environment where people and equipment must work together reliably.
  • Have led and developed frontline teams, including coaching people, setting performance expectations, and maintaining standards for quality and safety.
  • Are comfortable working around complex hardware and can assess an operational problem, guide initial troubleshooting, and recognize when engineering support is needed.
  • Have used metrics to identify a bottleneck or recurring issue and made changes that improved throughput, quality, or reliability.
  • Can turn changing technical requirements into clear instructions and daily priorities.

Nice to have

  • Robotics, industrial automation, or managing and maintaining fleets of complex hardware.
  • AI/ML data collection, human-in-the-loop workflows, or quality assurance in a technical environment.
  • Building operational dashboards or using automation, scripting, or AI tools to improve workflows.

About the company

Generalist is on a mission to build general intelligence for the physical world. The company builds embodied foundation models with a focus on dexterity.