Senior / Staff Forward Deployed Engineer

The role

You will serve as the technical interface and project leader between Giga and customers. You will build and deploy AI-driven solutions, lead customer engagements, and manage the full agent development life cycle.

What you will do

• Lead customer engagements from start to end
• Run discovery calls and demos
• Align business and technical stakeholders on milestones
• Oversee the deployment and maintenance of agents
• Serve as the primary PoC to drive meetings and remove blockers
• Design and ship production-ready AI agents
• Work with large-scale data, write backend code, build integrations, and deploy to cloud infrastructure
• Own the full agent development life cycle
• Manage and mentor agent engineers
• Collaborate with product and platform teams to prototype new features

Required qualifications

• Understanding of React, Python, tool calls, APIs, etc.
• Experience in customer-facing roles
• Computer science degree or industry-equivalent experience
• 4+ years of total managerial experience
• Ability to context switch constantly and rapidly
• High bar for quality work
• Capable of working long productive hours
• Very high attention to detail
• Can own a project end-to-end with limited or no guidance
• 4+ years customer facing experience
• 4+ years of hands-on engineering experience

Nice to have

• Experience at successful startups
• Former founders

Benefits

• Competitive base + bonus + equity
• Catered lunch daily
• Dinner stipend
• $300/month wellness & commuter benefit (gym, fitness classes, mental health)
• 401(k) plan
• Medical, dental, and vision coverage

Before you apply

• Intro call with Sr/Staff FDE (20 mins)
• Analytical & Behavioral Interview (1hr 45 mins)
• In-office Interview (full day)

About the company

Giga is a Voice AI startup that has raised a $61M Series A. The company works with Fortune 500 customers to deploy real-time AI agents.