Operations Manager

The role

You will run the India entity day-to-day and build operational systems from scratch. This includes managing payroll, statutory compliance, recruiting, and revenue operations.

What you will do

• Run the India entity day to day including payroll, statutory compliance, accounting, audit coordination, and vendor contracts
• Partner with hiring managers to run recruiting in India from sourcing to onboarding
• Set up onboarding, benefits, HR policies, equipment, and workspace
• Keep CRM accurate and build pipeline and forecast reporting
• Help run quote-to-cash including contracts, invoicing, and collections
• Turn one-off tasks into documented, automated processes

Required qualifications

• 5+ years in operations, business operations, or HR and finance operations
• Understand how payroll, statutory filings, and vendor contracts work in India
• Experience running or supporting recruiting end to end
• Proficient in CRM and spreadsheets
• Clear communicator able to work across time zones
• AI-native using AI tools every day

Nice to have

• Hands-on with Salesforce or a similar CRM
• Prior experience at an AI or B2B SaaS startup
• Experience with list building to target leads

About the company

Giga is a voice AI startup that recently raised a $61M Series A. They work with Fortune 500 customers to deploy real-time AI agents for customer experience.