Forward Deployed Engineer I/II

San Francisco. Posted 5 months ago

The role

You will serve as a technical interface between Giga and customers to build and deploy sophisticated solutions. You will manage the full agent development life cycle and collaborate with product and platform teams.

What you will do

Assist customer engagements from start to end
Run discovery calls and demos
Build and maintain world class agents
Participate in customer calls
Serve as the primary PoC
Own the full agent development life cycle
Build and prototype quickly
Set up CI/CD
Monitor live usage and iterate to targets
Debug live issues, communicate with customers, and document best practices

Required qualifications

Understanding of React, Python, tool calls, APIs, etc.
Able to solve problems in a people-centric manner
Communicate effectively
Experience/interest in customer-facing roles
Ability to context switch constantly and rapidly
High bar for quality work
Capable of working long productive hours
Customer focused
Very high attention to detail
Obsession to deliver high-quality work
Be able to take in feedback and adapt at a quick pace
1+ years of experience

Nice to have

computer science, analytics, or consultant background

Benefits

Catered lunch daily
Dinner stipend
$300/month wellness & commuter benefit (gym, fitness classes, mental health)
401(k) plan
Medical, dental, and vision coverage

About the company

Giga is a Voice AI startup that recently raised a $61M Series A. The company works with Fortune 500 customers to deploy real-time AI agents.