Glacier
System Engineer, Fleet Support - Fully Remote USD - South America
Remote Latin America based. Posted a month ago
The role
You will join a 3-person LATAM Fleet SWE team to keep robots and edge devices operational. You will perform root cause analysis, resolve issues, and build tooling for the field service team.
What you will do
- Respond to alerts generated by the system and issues raised by customers.
- Act as the primary software responder to issues and recommend solutions to the field service team.
- Monitor and tune the performance of deployed devices.
- Support the deployment of new devices to the fleet.
- Build tooling to enable the field service team to handle more issues and respond quicker.
Required qualifications
- 3+ years of work experience on hardware or robotics projects or products.
- 3+ years of work experience with Python, Ubuntu/Linux, Git.
- 2+ years working through the command line for both local and remote systems.
- English Fluency (B2 or higher).
Nice to have
- Networking debugging
- Embedded programming
- ElasticSearch
- React
- Django
- Structured Text
- Experience working with US companies or clients
Benefits
- 15 Days Paid Time Off
- $500 for your remote set up
- $100/mo for your wellness
- $250/yr for trainings and certifications
About the company
Glacier is a Series A startup based in San Francisco tackling trash and recycling. They build custom sorting robots and AI-powered business analytics.