Senior Associate, Solutions Architect, Mexico

The role

Solutions Architects collaborate with clients to implement solutions that enhance customer engagement and operational efficiency. You will assess business and technical requirements to propose and deploy comprehensive solutions.

What you will do

• Collaborate with clients to assess business and technical requirements.
• Propose comprehensive solutions that address client challenges.
• Translate business needs into a clear technical vision and guide execution.
• Develop technical documentation including statements of work.
• Lead the validation, delivery, and deployment of solutions.
• Educate and mentor remote teams on solution designs and best practices.
• Communicate complex technical concepts to technical and non-technical stakeholders.

Required qualifications

• 3+ years of client-facing development experience with emphasis on solution architecture and design.
• Proficiency in HTML, CSS, and Javascript.
• Proficiency in Node.js.
• Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
• Ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written and verbal communication skills.
• Proactive approach to addressing client needs.

Nice to have

• Experience in contact centers, telephony / VoIP, and financial services
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Before you apply

• Hiring process involves an introduction, practical and team interviews, and a decision and offer.

About the company

Glia is the #1 Banking AI platform, empowering community and regional financial institutions. Its Banking AI Operating System activates an AI workforce of specialized agents to automate workflows.