Solutions Architect, US

The role

Solutions Architects collaborate with clients to implement solutions that enhance customer engagement and operational efficiency. You will assess business and technical requirements and guide the execution of technical visions.

What you will do

• Collaborate with clients to assess business and technical requirements.
• Propose comprehensive solutions to address client challenges.
• Translate business needs into a clear technical vision and guide execution.
• Develop technical documentation including statements of work.
• Lead the validation, delivery, and deployment of solutions.
• Educate and mentor remote teams on solution designs and best practices.
• Communicate complex technical concepts to technical and non-technical stakeholders.

Required qualifications

• 5+ years of client-facing development experience with emphasis on solution architecture and design.
• Experience partnering with financial institutions and integrating banking systems.
• Proficiency in HTML, CSS, Javascript.
• Proficiency in Node.js, Python and/or Ruby.
• Experience with cloud platforms (AWS, Azure, GCP).
• Understanding of the SaaS lifecycle.
• Ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written and verbal communication skills.
• Proactive approach to addressing client needs.
• Passion for creating with AI, building, experimenting, and leveraging modern AI tools.

Nice to have

• Experience in contact centers, telephony / VoIP, financial services, and/or healthcare technology.
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Before you apply

• Hiring process involves an introduction, practical and team interviews, and a decision and offer.

About the company

Glia is a Banking AI platform that empowers community and regional financial institutions. Its Banking AI Operating System activates an AI workforce of specialized agents to automate workflows.