Tech Ops Lead

The role

You will provide day-to-day internal support to colleagues and manage technical systems. You will also improve systems through automation and handle hardware and software administration.

What you will do

• Be the first point of contact for internal support questions in Slack and in person
• Deliver laptop onboarding sessions for new joiners
• Ensure new joiners have all hardware and accounts needed
• Manage macOS and Windows devices using Fleet
• Administer Google Workspace and other SaaS tools
• Manage accounts, permissions, and licences
• Maintain office IT hardware across London and SF offices
• Make repeat tasks simpler through automation, sensible defaults, and clear documentation

Required qualifications

• Experience managing devices through an MDM platform
• Experience in Google Workspace and SaaS administration
• Experience automating common tasks
• Clear communication with people of different technical backgrounds
• Experience working in a startup or drawn to the zero-to-one phase

Nice to have

• Experience with MDM platforms other than Fleet
• Skills in scripting, building internal tools, or improving how systems fit together

Benefits

• Salary slightly above market
• Equity above market
• Relocation assistance

About the company

Granola wants to assemble the best crew to build the future of tool building in London.