Onboarding Coordinator (FTC, 12 months)

The role

The Onboarding Coordinator will create a smooth onboarding experience for new hires across the Asia-Pacific region. This role involves coordinating communications, managing onboarding schedules, and supporting in-person activities.

What you will do

• Draft and send APAC-specific new hire communications using existing templates.
• Coordinate manager-facing communications to set expectations for Day 1 and regional logistics.
• Monitor and respond to questions in onboarding-related Slack channels.
• Manage calendar invites for APAC onboarding sessions.
• Coordinate onboarding sessions across APAC ensuring time zone alignment and facilitator readiness.
• Maintain recurring invite logistics including meeting links and room assignments.
• Support the 2026 APAC onboarding calendar.
• Partner with Workplace and Facilities teams in Singapore, India, and Australia for in-person onboarding.
• Provide facilitator assistance during in-person sessions.
• Maintain and update internal onboarding pages in Notion and OpenHouse.

Required qualifications

• 8–10+ years of experience in HR, People Operations, HR Operations, or a related field.
• Experience managing or coordinating employee onboarding processes.
• Familiarity with visa processes and the ability to understand basic requirements, processes, and where to obtain support.
• Experience coordinating business travel and related logistics.
• Strong calendar management and coordination skills.
• Strong stakeholder management and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to independently identify what is required, determine the appropriate process or point of contact, and follow through to completion.
• Strong written and verbal English communication skills.

Nice to have

• Experience working in a technology or fast-paced environment.
• Experience supporting globally distributed or international teams.
• Mandarin or Japanese language skills.
• Experience working with HRIS, onboarding, or other people-related systems.
• Demonstrated ability to quickly learn new tools and processes and pivot as business needs change.

About the company

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. They build models and products that help people learn, create, and solve problems.