Community Manager, Students, North & South America – NYC/SF (FTC, 12 months)

The role

This person will run and scale student community efforts across the Americas. They will own program operations, build tracking systems, and coordinate execution across North and Latin America.

What you will do

• Run day-to-day program operations across recruitment, candidate review, onboarding, student support, activations, and end-of-cycle programming.
• Build, maintain, and improve Airtable and other source-of-truth systems.
• Own dashboards and weekly reporting.
• Coordinate across Experience, Localization, Editorial, Strategy & Ops, agency partners, and cross-functional teams.
• Build operating rhythms, templates, checklists, documentation, and handoff processes.
• Partner with community managers to capture student needs, product feedback, program gaps, standout use cases, and emerging regional trends.
• Surface unclear ownership or missing support and drive next steps through completion.

Required qualifications

• 5+ years of experience in program management, community operations, field marketing, campus programs, creator/community programs, or a related role.
• Strong systems thinker with hands-on experience building and maintaining Airtable, CRM, project management, or workflow systems.
• Excellent execution skills in ambiguous, fast-moving environments.
• Ability to manage multiple workstreams across people, timelines, tools, and deliverables.
• Strong written communication skills.
• Comfort working across internal teams, agencies, contractors, and regional partners.
• High ownership, low ego, and willingness to jump into messy problems.
• Strong interest in AI and how students are using it to learn, build, and create.
• Familiarity with Slack, Google Workspace, Airtable, Luma, and community management tools.

Nice to have

• Spanish and/or Portuguese language proficiency.
• Experience with student, campus, developer, creator, or education communities.
• Experience supporting programs across the US, Canada, and/or LATAM.
• Experience working with agencies or distributed global teams.
• Experience building operational systems from scratch.
• Deep curiosity and fluency with AI tools.

About the company

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. They build models and products that help people learn, create, and solve problems.