Technical Solution Analyst (TSA)

The role

You will work with utilities and energy innovators to modernize the grid. This customer-facing role connects business needs to the product roadmap and engineering delivery through discovery, solution design, and implementation support.

What you will do

• Understand customer workflows, KPIs, and constraints
• Translate business needs into clear, testable requirements
• Map requirements to existing features, roadmap items, and customizations
• Explain solution value regarding data quality, regulatory compliance, and operational efficiency
• Define how GridUnity and customer systems exchange data
• Map fields, identify transformations, and validate data
• Guide configuration of GridUnity products
• Partner with Project Managers and the CX team to plan and run User Acceptance Testing
• Track issues, support defect triage, and manage readiness checklists
• Coordinate cutover activities with customers and internal teams

Required qualifications

• Foundational understanding of the U.S. transmission interconnection ecosystem
• 3–6+ years in a customer-facing solutions role (Solutions/Business Analyst, Solutions Engineer, Implementation Consultant)
• Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria
• Experience with systems integration concepts: REST APIs, JSON/CSV, authentication, data mapping, and basic ETL
• Ability to read payloads, propose data mappings, and identify edge cases
• Proficiency in SQL for data validation and test queries
• Strong written and verbal communication
• Experience supporting project execution: issue tracking, risk management, test planning, and tools like Jira/Confluence
• Flexible and proactive mindset suited to a scaling B2B SaaS environment
• Strong sense of ownership and organized documentation habits
• Familiarity with implementation methodologies (Scrum, SAFe, Waterfall, etc.)

Nice to have

• Experience in a startup, scaling SaaS company, or similarly dynamic environment
• GIS, data pipelines, or iPaaS tools
• Security and compliance awareness (PII, audit trails, RBAC)
• CII familiarity is a plus
• Comfort with visualization/prototyping tools like Figma, Lucid, or Draw.io
• Light scripting (Python) for data checks or quick transformations
• Experience with BI tools such as Tableau

Benefits

• Competitive compensation packages
• Remote-first culture
• Professional development opportunities, including training, mentorship, and career pathing
• Comprehensive health, dental, and vision insurance starting day one
• Short- and long-term disability and basic life insurance at no cost to you
• 401(k) plan with a 4% match
• Flexible PTO

Before you apply

• Role is restricted to individuals who qualify as U.S. persons (U.S. citizens, lawful permanent residents, asylees, or refugees)

About the company

GridUnity is the industry leader in interconnection life cycle management, delivering software solutions to accelerate the transition to a sustainable energy future. They serve as a partner to utilities, grid operators, and policymakers.