Outbound Provider Growth Associate

The role

You will be the first point of contact for prospective mental health providers. You will do high-volume outbound outreach and intro meetings to help them join Grow Therapy's platform and get onboarded.

What you will do

• Serve as main point of contact for prospective providers and give strategic business guidance on opening and growing private practices
• Conduct high-volume outbound outreach by cold calls, emails and other channels, engaging about 300 prospective providers per week
• Complete 10-15 intro meetings with prospective providers each week and guide them to the next step
• Provide customer service and timely follow-ups to ensure a smooth onboarding journey
• Build rapport quickly and cultivate relationships that earn providers' trust
• Meet and exceed outbound activity metrics, conversion KPIs, and weekly, monthly and quarterly goals
• Understand Grow's mission, value proposition and platform to tailor outreach to each provider

Required qualifications

• 1+ years of outbound lead generation experience
• Passion for mental health and expanding access to care
• Comfortable making the first move through cold calling, prospecting and building relationships
• Organized and detail-oriented, able to manage large volumes of outreach and follow-ups
• Adapts to change and learns new systems, processes and tools, including AI
• Collaborative, coachable and excited to grow in a fast-paced startup

Nice to have

• Prior customer-facing or sales role, particularly in healthcare or SaaS

Benefits

• Comprehensive medical, dental, vision, life and disability coverage
• No-cost therapy through the Grow platform (US employees)
• Retirement savings programs and equity opportunities
• Flexible time off, company paid holidays (vary by country) and company-wide Winter Break
• Up to 18 weeks paid parental leave and a new child stipend
• Weekly Mental Health Mornings/Afternoons for flexible self-care time
• Annual wellness and development stipend
• Pre-tax commuter benefits for hub-location teammates
• Home office support and meal benefits
• Wellness memberships, virtual care, pet insurance discounts (where available) and global travel assistance

Before you apply

• Recruiting uses AI-assisted tools for application review and interview recording; final decisions are made by the human recruiting team
• Candidates may opt out of interview recording in advance without it affecting candidacy

About the company

Grow Therapy is a three-sided marketplace that makes mental health care more effective and accessible, serving providers, insurance payors and patients. It has raised more than $328M in funding, including a Series D at a $3B valuation.