D Matrix

Director, Quality and Reliability Engineering – AI Hardware

Santa Clara, Remote. Posted 26 days ago

The role

This leader will own product, supplier, manufacturing, and customer quality, reliability engineering, and component engineering for AI hardware platforms. The role involves embedding quality and reliability into design, supplier, and manufacturing decisions for systems spanning ASIC, cards, servers, racks, and clusters.

What you will do

  • Build and scale the QMS, including Control Plans, Work Instructions, and CAPA governance
  • Design and run RMA, reverse logistics, and failure analysis processes
  • Drive reliability programs and fault-tolerant design
  • Establish supplier and manufacturing quality programs across partners
  • Lead Component Engineering for board-level products and above
  • Define quality KPIs and dashboards and report to executive leadership
  • Serve as the quality voice in product release, shipment readiness, customer audits, and escalations
  • Build, hire, and develop the quality organization

Required qualifications

  • 15+ years in hardware quality and reliability engineering
  • 5+ years leading multi-disciplinary teams
  • BS/MS in EE/ME or a related engineering field
  • Deep exposure to server-class systems, AI accelerators, or data center hardware
  • Proven track record of building or scaling a QMS through high-volume ramps
  • Hands-on experience across supplier, manufacturing, and customer quality, including ODMs and CMs
  • Component engineering experience: qualification, AVL management, second sourcing, and lifecycle management
  • Command of reliability fundamentals (MTBF, acceleration models, RDT/ORT, system-, rack-, and cluster-level availability)
  • Command of quality tools (8D, 5-Why, FMEA, SPC, DOE)
  • ISO 9001 lead auditor experience or equivalent

Nice to have

  • ASQ CQE/CRE familiarity
  • PLM (Arena or Agile) familiarity

About the company

d-Matrix has pioneered a memory-centric architecture that brings compute directly into memory. The team works on chips, software, and rack-scale systems to tackle AI infrastructure challenges.

Director, Quality and Reliability Engineering – AI Hardware at D Matrix | JobZoey