Deal Desk Specialist

The role

You will support North American Sales and Account Management teams throughout the deal lifecycle. You will review pricing, structure deals, and coordinate approvals with Sales, Finance, Legal, and Operations.

What you will do

• Manage Deal Desk workflow for North America
• Review quotes, pricing, discounts, and deal structures
• Coordinate with stakeholders to navigate approvals
• Partner with Sales, Finance, Legal, and Operations to resolve non-standard requests
• Review orders and deal documentation for accuracy
• Support the Renewals team with pricing and commercial terms
• Maintain playbooks, templates, and pricing resources
• Identify opportunities to improve workflows and reduce friction

Required qualifications

• 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function
• Analytical mindset for reviewing pricing and deal structures
• Strong attention to detail
• Problem-solving skills
• Cross-functional communication skills
• Experience working with Excel or Google Sheets including formulas
• Ability to prioritize competing requests and manage deadlines

Nice to have

• SaaS experience
• Experience working in Salesforce or another CRM

Benefits

• Employee Share Purchase Plan (ESPP) at a 15% discount
• Competitive compensation package
• Health benefits
• Paid vacation days
• Two company-wide Docebo Days
• Floating holidays for cultural celebrations
• Birthday off
• Family coverage for time with little ones
• Access to Employee Resource Groups

About the company

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. The company has achieved two IPOs and serves over 3,000 customers worldwide.