Docebo

Product Solutions Consultant

Toronto, Ontario, Remote. Posted 8 days ago

The role

You will serve as a platform authority to design, build, and deploy high-impact solutions for enterprise customers. You will manage scoped customer projects, build custom AI agents, and deliver product demonstrations.

What you will do

  • Run deep discovery and architect creative answers for customer scenarios
  • Build live configurations to solve customer problems
  • Own scoped customer projects end-to-end
  • Build, tune, and deploy custom AI agents and workflows
  • Deliver product demonstrations to drive organic platform upsells
  • Provide documentation and enablement for customer admins
  • Partner with Product, Engineering, and Professional Services to establish implementation patterns

Required qualifications

  • 4+ years of customer-facing SaaS experience in Solutions Consulting, Professional Services, Implementation, or LMS Administration
  • Hands-on platform configuration expertise
  • Working knowledge of HRIS/CRM ecosystems, basic APIs, iPaaS, HTML, and CSS
  • Ability to bridge technical nuance and executive business value
  • Ability to turn platform usage data into actionable recommendations
  • Comfort with ambiguity and complex org dynamics

Nice to have

  • Deep domain knowledge in learning technology (SCORM, xAPI, content models, or corporate L&D/HR Tech ecosystems)
  • Practical, hands-on experience building custom AI agents, structuring knowledge collections, or orchestrating automated AI workflows
  • Proven track record supporting multi-region enterprise customers across varied time zones
  • Working proficiency in additional languages

Benefits

  • Employee Share Purchase Plan (ESPP) at a 15% discount
  • Competitive compensation package
  • Health benefits
  • Paid vacation days
  • Two company-wide Docebo Days
  • Floating holidays for cultural celebrations
  • Birthday off
  • Family coverage for time with little ones
  • Access to Employee Resource Groups

About the company

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. The company has achieved two IPOs and serves over 3,000 customers worldwide.