Senior Product Designer - ILT / TMS

The role

You will shape the future of how global teams plan, coordinate, and deliver training. You will tackle complex operational challenges at the intersection of Instructor-Led Training (ILT) and Training Management Systems (TMS) by designing end-to-end user journeys and AI-driven workflows.

What you will do

• Turn complex, ambiguous inputs into problem statements, workflow maps, and design hypotheses.
• Craft end-to-end interactions across training requests, resource allocations, and instructor scheduling.
• Design complex planning interfaces, capacity checks, conflict alerts, and recovery paths.
• Design intelligent scheduling assistance and operational summaries using AI.
• Prototype and iterate using Figma, AI-assisted tools, or light code.
• Partner with Product, Engineering, and Design System teams to maintain accessibility and reusable primitives.

Required qualifications

• Proven track record leading complex, multi-stakeholder product workflows in B2B SaaS, enterprise administration, scheduling, or operations platforms.
• Exceptional capability in organizing dense information into clear hierarchies, responsive states, and polished visual designs.
• Ability to design within mature systems, navigate API constraints, and contribute to design systems.
• Deep proficiency in pairing qualitative research and product analytics with technical trade-offs.
• Skillful use of AI tools for prototyping, research synthesis, design QA, and exploring smart automation user experiences.
• Strong communication and facilitation skills to align Product, Engineering, and leadership.

Nice to have

• Background in enterprise resource planning, scheduling systems, workforce management, LMS, or HR technology.
• Hands-on prototyping experience with data-heavy solver tools, script-assisted workflows, or code-based experiments.

Benefits

• Employee Share Purchase Plan (ESPP) at a 15% discount
• Competitive compensation package
• Health benefits
• Paid vacation days
• Two company-wide Docebo Days
• Floating holidays for cultural celebrations
• Birthday off
• Family coverage for time with little ones
• Access to Employee Resource Groups (PRIDE, DWA, BIDOC, and Green Ambassadors)

Before you apply

• Step 1: 30-minute video call with Talent team
• Step 2: 45–60-minute conversation with hiring manager
• Step 3: 60-minute portfolio deep dive and collaborative case discussion
• Step 4: Final conversation focused on influence, mentorship, values, and decision making

About the company

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. The company has achieved two IPOs and serves over 3,000 customers worldwide.