Principal Solutions Architect, Professional Services

The role

You will build and scale the Professional Services practice by developing reference architecture patterns and technical collateral. You will serve as a strategic advisor to enterprise customers to help them adopt containerization, AI workflows, and secure software supply chains.

What you will do

• Develop and codify repeatable reference architecture patterns.
• Translate reference architectures into customer-facing technical collateral and SOW templates.
• Collaborate with product, marketing, and revenue teams to integrate services into GTM motions.
• Identify offerings that drive product expansion, renewals, and long-term customer value.
• Support Partnerships & Alliances in selecting and enabling technical integration partners.
• Act as a trusted advisor to enterprise customers for containerization and AI workflows.
• Lead technical discovery and architecture engagements.
• Architect and deliver self-hosted Docker deployments within air-gapped and regulated environments.
• Design and guide customers through implementation of agentic AI toolchains.
• Directly deliver or oversee delivery partners to execute service engagements.

Required qualifications

• 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
• Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures.
• Enterprise integration experience across Identity Providers and federated identity protocols.
• Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains.
• Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments.
• Deep understanding of container and software supply chain security.
• Excellent facilitation and stakeholder management skills.
• Direct experience delivering high-quality services engagements that meet revenue and ARR growth targets.
• Recognition by enterprise customers as a strategic technical advisor.

Nice to have

• Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
• Background enabling system integrators, consultancies, or partner ecosystems.
• Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
• Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads.

Benefits

• Remote-first by design
• Flexibility that fits your life
• Generous PTO
• Designated quarterly Whaleness Days
• Designated end-of-year Whaleness break
• Home office support
• Technology stipend equivalent to US$100 net per month
• Annual stipend for conferences, courses, certifications, and continued learning
• 16 weeks of paid parental leave after six months of employment
• Equity for all full-time employees
• Medical, retirement, and paid holidays vary by country
• Docker swag

Before you apply

• Visa sponsorship: Not available for this role.
• Docker may use AI-assisted tools during our recruiting process.
• Candidates will be invited to opt in to interview recordings.

About the company

Docker is a globally distributed, remote-first team building tools that define how software gets built and delivered. Their products include Docker Desktop, Docker Hub, and Docker Scout.