Senior Data Analyst (Customer Success Operations)

The role

You will partner with a business line VP to provide analytics, data models, and dashboards. You will build reporting, perform statistical modeling, and act as a translation layer between business and data teams.

What you will do

• Build and maintain recurring reporting, dashboards, and data models
• Build and maintain automations that scale across markets
• Review, update, and improve statistical and predictive models
• Build MVPs for new predictive or statistical use cases
• Use AI to query, code, and analyse faster and more consistently
• Act as a translation layer between business lines and data organisations
• Partner with the VP to identify gaps and surface opportunities
• Lead deep dives to explain business drivers
• Propose, run, and analyse experiments
• Own the day-to-day sequencing of your own workload

Required qualifications

• Degree in a quantitative field (Engineering, Statistics, Mathematics, Physics, or similar)
• +3-5 years of relevant analytics experience as an individual contributor
• Very good SQL skills
• Solid Python, especially for statistical and predictive modelling
• Working knowledge of statistical modelling (regression analysis, forecasting/prediction, A/B testing)
• Hands-on experience with Superset and/or Tableau
• Skilled at digesting complex data into business language
• Experience working cross-functionally with non-technical stakeholders
• Professional fluency in English

Nice to have

• Amazon Redshift preferred
• Spanish is a plus
• Experience building or validating statistical/predictive models and handing them off to a Data Science team
• Experience in tech companies, start-ups, and/or consultancy

Benefits

• Healthcare insurance
• Gym memberships
• Mental health support
• Vacation time
• Birthday time off
• Meal vouchers (depending on location)
• Transport allowances (depending on location)
• Extended parental leave (depending on location)

Before you apply

• At this time, we are not able to sponsor visas for this position
• You must already have the legal right to work in your country of residence or the location of the role

About the company

Docplanner Group is a healthcare platform that connects patients with doctors across 13 countries. They provide marketplaces, SaaS and AI tools to help healthcare professionals work more efficiently.