PH Systems Implementation Engineer

The role

You will support the end-to-end client implementation journey from discovery and design through build, UAT, rollout, and hypercare. You will bridge the gap between client business requirements and functional ERP system build and integrations.

What you will do

• Assist US FDPMs in managing install activities and system implementation across the full lifecycle.
• Prepare client deliverables such as process documentation, configuration workbooks, and training materials.
• Analyze complex client business processes, data, and pain points.
• Support data cleansing, validation, and schema setup.
• Conduct quality checks to maintain integrity of client data.
• Work with clients to document, refine, and optimize business processes.
• Assist with system configuration, testing, and troubleshooting.
• Identify gaps or issues and escalate to senior FDS staff.
• Provide hypercare support to clients after rollout.
• Maintain project trackers, dashboards, and reporting.

Required qualifications

• Bachelor’s Degree in Engineering, Information Systems, Supply Chain Management, or related fields.
• Excellent C1/C2 Native Proficiency Level in English Communication.
• Must be a Filipino citizen based in or near Metro Manila (Mega Manila area).
• Fundamental knowledge in supply chain, enterprise software, and systems implementation.
• 2-5+ years of experience in system implementation or business operations.
• Ability to understand client business processes and translate to table/schemas and automation designs and build.
• Strong data skills: expert ability to work with spreadsheets, schemas, and large datasets.
• Advanced technical competency (e.g., schema design, workflows build and troubleshooting).
• Excellent organizational and time management skills.
• A proactive, problem-solving mindset and eagerness to learn.

Nice to have

• Master's Degree in a relevant discipline
• SQL
• ERP/CRM system experience
• Experience with supply chain systems
• Experience with ERP, CRM, or workflow software implementation
• Understanding of business process design
• Coding experience
• Ability to configure and test API credentials for integrated platforms
• Foundational knowledge in finance and accounting

Benefits

• Top of the market salary offer for the PH workforce.
• Comprehensive employee benefit package including HMO upon regularization.
• Work closely with the US team and gain exposure to US and global clients.
• Develop project management and technical skills in a dynamic environment.
• Collaborative, supportive, and growth-focused team culture.
• Opportunity to be acquired as a full-time employee after 6 months.

About the company

DOSS is building an operations cloud for the real world, an AI-native platform for physical product businesses to manage the flow of goods, dollars, and data. It is a fast-growing ERP startup.