Senior Forward Deployed Product Manager

The role

The Forward Deployed Product Manager supports the end-to-end post-sales customer lifecycle for large clients. This includes discovery, design, product implementation, and go-live to ensure client success on the DOSS platform.

What you will do

• Support end-to-end post sales customer lifecycle from discovery, design, product implementation and go-live
• Conduct cross functional deep dives to map end-to-end business processes and workflows
• Build new product capabilities for upper mid market and enterprise clients
• Contribute to best in class practices and processes across the team
• Translate process flows into product design and configuration within the DOSS platform
• Collaborate with technical teams on integrations and data migrations
• Support UAT, training, and go-live support
• Build relationships with clients to drive retention and potentially upsell
• Contribute to initiatives to drive improvements via automation and AI

Required qualifications

• 3+ years in engineering (industrial, process, computer etc.), consulting, finance, operations, product operations or technical program management at a technology company
• Systems Thinker
• High-Intensity experience in high-pressure roles within startups, consulting, finance etc.
• Technical from First Principles
• Intellectual Firepower
• Strong analytical mindset

Nice to have

• ERP experience
• experience with SQL

About the company

DOSS is building an operations cloud for the real world. It is an AI-native platform for physical product businesses to manage the flow of goods, dollars, and data.