Director of Solution Architecture

The role

The Director of Solutions Architecture leads a team of Forward Deployed Product Managers and manages complex client relationships. You will handle the full post-sales lifecycle including discovery, product design, configuration, and go-live.

What you will do

• Lead a team of FDPMs across a portfolio of upper mid-market and enterprise clients
• Stay hands-on across the e2e post-sales lifecycle
• Own the success of DOSS's most complex client relationships
• Conduct and lead cross-functional deep dives to map business processes and workflows
• Drive and contribute to new product capabilities
• Set the standard for best-in-class practices and processes
• Translate process flows into product design and configuration within the DOSS platform
• Partner with technical teams on integrations and data migrations
• Lead the portfolio through UAT, training, and go-live support
• Coach FDPMs on client management, problem-solving, and delivery quality

Required qualifications

• 5+ years of leadership experience in engineering, consulting, finance, operations, product operations, or technical program management
• Systems Thinker
• Player-Coach Mentality
• Technical from First Principles
• Intellectual Firepower
• Strong analytical mindset

Nice to have

• ERP experience
• High-Intensity experience in startups, consulting, or finance
• SQL experience

About the company

DOSS is building an operations cloud for the real world using an AI-native platform. The company provides a platform for physical product businesses to manage procurement, inventory, orders, fulfillment, and finance.