Senior Manager Account Management

The role

You will lead and coach a team of 5 Account Managers in the EMEA region. You will own retention, expansion, and forecast accuracy while managing high-stakes negotiations with senior executives.

What you will do

• Lead, coach and develop a team of 5 AMs
• Hire native speakers for under-covered markets
• Rebalance account loads for the team
• Own gross and net revenue retention, expansion and multi-year commitments
• Move customers onto the AI platform
• Lead high-stakes negotiations with senior partners and executives
• Build and present business cases for partners
• Build a renewal and expansion forecasting method
• Run operating cadence including renewal reviews and pipeline inspection
• Partner with Customer Success, Product, and Marketing

Required qualifications

• 7+ years in B2B SaaS sales
• 2–3 years leading an Account Management or renewals/expansion team
• Track record of renewing and expanding a product
• Strong negotiation skills
• Credibility with senior executives
• Deep discovery skills
• A forecasting method
• Fluent English

Nice to have

• Experience moving customers onto AI products
• Audit, accounting or professional services software experience
• Dutch, German, French or Spanish

Benefits

• Equity (Stock Appreciation Rights)
• Pension plan with a 6% contribution on top of base salary
• 28 vacation days per year
• Daily, freshly prepared lunches by an in-house chef
• NS business card for commuting if applicable
• Access to continuous learning and development initiatives
• Access to a mental health and wellness platform

Before you apply

• Recruitment Screen (30 minutes, online)
• Hiring Manager Interview (30 minutes, online)
• Assessment Interview (60 minutes, on-site)
• Final Interview (30 minutes, online)

About the company

DataSnipper builds AI solutions that empower audit and finance professionals. The company is a unicorn scale-up in the Netherlands trusted by Fortune 500 companies and Big Four audit firms.