Head of Delivery Management

The role

You will oversee a team of Delivery Leads to ensure successful, high-quality delivery and strategic alignment across the UKI region. You will own end-to-end delivery success from solution design to business value realisation and serve as a delivery representative on the London Leadership Team.

What you will do

• Serve as the delivery representative on the London Leadership Team
• Contribute to regional growth strategies and operational improvements
• Define large transformation programmes including solutions delivery, design of operating models, and change management
• Take overall responsibility for the delivery margin and efficiency of SoWs
• Retain and grow presence in top accounts by looking for new workstreams and renewals
• Build a team of Delivery leads to provide active client engagement and consulting
• Ensure delivery success is measured through account growth and value measurement
• Own regional delivery KPIs with a focus on maintaining and optimizing Gross Margin
• Work with Delivery Operations to plan upcoming projects and resources
• Manage, coach, and mentor a team of Delivery Leads

Required qualifications

• 10+ years of experience in consulting or programme management within a professional services or consulting firm
• Proven experience managing a team
• Deep understanding of financial modeling for professional services, specifically Gross Margin calculation and utilization tracking
• Expertise in Agile and Waterfall methodologies

Nice to have

• PMP, Prince2, or advanced Scrum Certification (CSM/PSM II)
• Experience operating within a "Matrix" organizational structure
• Previous experience in a billable leadership role

About the company

Datatonic is a company focused on successful, high-quality delivery with a focus on measurable value and strategic alignment.