DayDream Verification Specialist

The role

You will complete accurate insurance verifications daily using payer portals and phone calls. You will input information into dental practice management software and provide feedback to improve internal verification software.

What you will do

• Complete insurance verifications daily
• Gather breakdowns from payer portals and phone calls
• Input insurance information into Open Dental or similar PMS
• Use internal verification software and provide feedback to improve it
• Collaborate with teammates to support workflow and maintain service quality
• Prioritize and manage tasks to meet daily deadlines

Required qualifications

• 8+ years of dental office experience, specifically in insurance verification
• Strong proficiency in Open Dental or other dental PMS
• Experience using Google Workspace (Docs, Sheets, Gmail, etc.)
• Clear communication skills
• Ability to work independently
• Meticulous attention to detail
• Proactive, solution-oriented mindset

Nice to have

• A bachelor's degree

Benefits

• Medical, dental, and vision insurance with some plan premiums 100% covered for employees
• Medical and dependent care FSA options
• PTO and sick time accrue from day one
• 9 paid holidays annually
• Company-provided laptop

About the company

DayDream helps dentists serve their patients by supporting dental offices behind the scenes. They are a fast-growing, remote-first team.