Operations & Strategy Manager (Mexico)

The role

This person will design, scale, and optimize systems that power the manufacturing network. They will work on the central Strategy Operations team to ensure on-time order delivery through scalable solutions for labor, equipment, and system orchestration.

What you will do

• Design and roll out solutions to fully allocate labor, track OEE, and ensure all orders and labor are scheduled by system logic.
• Implement strategies and tools that ensure every order is scheduled, resourced, and delivered on time.
• Partner with Product and Data to define system requirements, align on architecture decisions, and roll out enhancements.
• Lead dashboard builds of real-time insights that connect labor, equipment utilization, and scheduling performance to business outcomes.
• Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps.
• Act as the connective tissue between Strategy Operations, Product, Data, and Manufacturing.

Required qualifications

• 6+ years in operations, manufacturing, or systems-focused roles
• Strong program/project management skills with experience delivering cross-functional system rollouts
• Experience designing and implementing systems for scale (ERP/MES, scheduling, resource allocation)
• Data-driven problem solver
• Strong communicator who can translate operational needs into system requirements and influence cross-functional partners
• Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments
• Bachelor's Degree in Engineering, Mathematics, Economics, Business or closely related field

Nice to have

• consulting, strategy, or product ops experience
• Outstanding professional references to share
• Strong verbal and written communication skills with ability to present quantitative concepts
• Comfortable using SQL, Looker, or similar tools to build visibility and drive decisions
• Experience with marketplace business models
• Management consulting or investment banking backgrounds
• startup experience
• Willingness to roll up your sleeves to fix problems in a hands-on manner
• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work
• Willingness/Availability to travel to U.S. Monthly

Benefits

• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off

About the company

Dandy is transforming the dental industry by building an operating system for dental offices through technology. They aim to simplify and modernize every function of the dental practice.