Dandy
Formatore Clinico in Odontoiatria Digitale
Italy - Milan, Remote. Posted a month ago
The role
Launch Trainers guide new dental practices through virtual and in-person training sessions. You will coach practices on scan quality, ordering workflows, and feature adoption to ensure long-term success.
What you will do
- Lead new practices through Dandy's onboarding program.
- Deliver engaging training sessions virtually and on-site.
- Demonstrate best practices in intraoral scanning and digital workflows.
- Build clinical trust to drive confidence and early adoption.
- Take ownership of each launch to ensure practices achieve milestones.
- Serve as a coach post-launch to refine workflows and overcome adoption barriers.
- Monitor early scan quality and deliver constructive feedback.
- Identify gaps in product usage and offer targeted follow-up.
- Conduct First Case Monitoring sessions.
- Collaborate with Customer Success, Product, and Support teams.
Required qualifications
- Experience training on digital dental platforms or clinical technologies in a practice environment.
- Hands-on knowledge of intraoral scanning and digital dental workflows.
- Excellent teaching and facilitation skills.
- Clear, confident communicator with outstanding virtual presentation and interpersonal skills.
- Customer-first mindset.
- Highly organized and accountable.
- Quick learner, tech-savvy, and adaptable in fast-paced environments.
- Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints.
- Persuasive and supportive coach.
Nice to have
- iTero or Trios strongly preferred
Benefits
- healthcare
- dental
- mental health support
- parental planning resources
- retirement savings options
- generous paid time off
About the company
Dandy is building the operating system for dental offices around the world by simplifying and modernizing the dental industry through technology.