Shipping Lead (Swing Shift)

The role

You will lead a team of 18+ Shipping associates in a facility in Provo, Utah. You will oversee outbound shipping processes, monitor shipping performance, and manage shipping exceptions to ensure package traceability and on-time departure.

What you will do

• Oversee the outbound shipping process, including receiving finished goods from Packaging
• Monitor daily must-ship volume, urgent orders, late-risk shipments, and carrier cutoff times
• Investigate and resolve shipping exceptions like missing packages or failed scans
• Ensure all required scans are completed to maintain package visibility
• Maintain communication between shifts and cross-functional teams by documenting open issues
• Ensure all bags, containers, and outgoing shipments are ready and staged before carrier pickup
• Ensure incoming packages, pallets and materials are scanned, received, sorted, and brought to designated areas
• Ensure the shop floor is sufficiently stocked with production materials and finished goods

Required qualifications

• 2+ years of experience leading a team in a fast-paced environment
• High level of comfort with digital tools and technology
• Very high attention to detail and organizational skills
• Team player attitude and willingness to help others
• Natural curiosity and ability to learn new concepts, tools, and workflows quickly
• Strong self-motivation, self-direction, and ability to work with multiple stakeholders
• Excellent communication and stakeholder management skills
• Knowledge of how inventory counts work
• Experience with WMS, ERP, and/or MES/MRP systems
• Strong understanding of manufacturing practices, and inventory management
• Working knowledge of Excel, Google sheets, or other spreadsheet software

Nice to have

• Experience working with carriers such as FedEx, UPS, DHL, or other domestic shipping partners
• Experience managing carrier cutoff times, urgent shipments, and same-day shipping priorities
• Experience improving scan-based workflows, containerization, staging, and pickup processes

Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off

About the company

Dandy is transforming the dental industry by building an operating system for dental offices through technology. The company is backed by leading venture capital firms and aims to modernize dental practice functions globally.