IT Administrator, EMEA

The role

You will own the full device and access lifecycle, from new hire onboarding to employee offboarding. You will manage the SaaS stack, endpoint security, and hardware logistics.

What you will do

• Provision and de-provision accounts across the SaaS stack
• Manage the full device lifecycle including hardware ordering, MDM enrollment, international logistics, maintenance, and recycling
• Enforce endpoint security policies including disk encryption, activation lock, and device compliance checks
• Maintain accurate, audit-ready records of access, serial numbers, license counts, and access logs
• Execute end-to-end offboarding by revoking access and coordinating hardware retrieval
• Manage vendor relationships and contracts for IT services and hardware insurance
• Support employees across time zones with IT issues, hardware needs, and access requests

Required qualifications

• 2+ years of experience in IT support, IT operations, systems administration, or a technical helpdesk role
• Hands-on comfort with device management tools, Google Workspace admin console, and user management
• Good understanding of endpoint security concepts
• Strong attention to detail and comfort maintaining accurate records
• Clear written communication in English
• Comfortable managing many concurrent tickets/threads

Nice to have

• Hands-on experience with a specific MDM platform such as Jamf, Kandji, Fleet, or Intune
• Exposure to SOC 2 or ISO 27001-style access review and audit processes
• Basic scripting skills for automating repetitive provisioning or reporting tasks
• Experience in a high-growth startup environment

Benefits

• Competitive salary
• Meaningful equity participation
• Flexible, remote-first work environment
• €60/month Lifestyle allowance
• Location-specific benefits
• Collaborative, fast-moving team culture
• Clear path for career growth and development
• Direct access to founders and leadership

About the company

Dash0 is an OpenTelemetry-native observability platform growing fast. It is backed by investors including Balderton Capital, Accel, and Cherry Ventures.