Sales Development Representative

The role

You will call doctors' offices to obtain clinical notes and facilitate prior authorizations. You will work in a calling tool to manage a queue of outbound calls and inbound callbacks.

What you will do

• Make outbound calls to provider offices every day, working a prioritized queue.
• Find who handles prior authorizations at each office, and get the request in front of them.
• Answer inbound callbacks and return missed ones the same day.
• Log the outcome of every call in our calling tool.
• Make discovery calls to offices that haven't responded.
• Share feedback with the team to improve scripts, faxes, and tooling.

Required qualifications

• Great on the phone, friendly, clear, and persistent.
• A year or more as an SDR or BDR, in patient access or scheduling, at a pharmacy or hub, or in another high-volume calling role.
• Works to numbers including dials, connects, and conversion.
• Organized and reliable.
• Comfortable with tools and picking up a new dialer or CRM quickly.

Nice to have

• Experience calling medical offices, at a pharmacy, specialty hub, or medical practice.
• Familiarity with prior authorizations, CoverMyMeds, or EHRs.
• Spanish or another second language.

Benefits

• Competitive base salary
• Variable pay tied to the team's calling metrics
• Early-stage equity
• A calling tool built in-house

About the company

Develop Health uses AI to accelerate access to life-saving medications by automating healthcare processes. The team includes founders and engineers who have launched successful healthcare startups.