Sales Development Manager

The role

You will run a team that calls provider offices to facilitate prior authorizations. You will manage calling capacity, response rates, and improve internal calling tools.

What you will do

• Hire, train, coach, and schedule callers
• Set the daily cadence, listen to calls, and give feedback
• Make calls yourself, especially early on
• Decide when to add headcount or bring in outside help
• Own calling metrics including capacity, speed to lead, and response rate
• Report metrics weekly
• Own call scripts and talking points and test changes
• Work with growth marketing lead to coordinate phone and digital touches
• Work with engineering on the calling tool

Required qualifications

• Managed an outbound calling team such as SDR, inside sales, or patient access
• Hired and coached callers
• Run a team on numbers including activity, speed to lead, connect rate, and conversion
• Good on the phone and able to get a busy office to act
• Build process including fixing queues, writing playbooks, or setting up workflows in a CRM or dialer
• Quantitative fluency to break down a funnel
• Fast and self-directed

Nice to have

• Phone outreach in healthcare: specialty pharmacy, hub services, revenue cycle, or a medical office
• Early hire at a high-growth or early-stage startup
• Experience with AI voice agents or modern dialer tooling
• Startup experience

Benefits

• Competitive base salary
• Meaningful early-stage equity
• Modern calling and AI tooling

About the company

Develop Health uses AI to accelerate access to life-saving medications by automating healthcare processes. The team includes founders and engineers who have previously launched and exited successful healthcare startups.