Decagon

Business Systems Manager

Remote. Posted 2 months ago

The role

The Business Systems Manager will own the implementation, deployment, and maintenance of the ERP and broader systems landscape. You will drive the full SDLC across systems like Ramp, Navan, TeamOhana, and Aleph to transform the systems landscape.

What you will do

  • Own and scale the company's business systems ecosystem
  • Oversee systems strategy, architecture, configuration, integrations, access governance, data integrity, optimization, and ongoing administration
  • Design and maintain end-to-end processes across the financial and operational lifecycle
  • Identify operational bottlenecks and deploy automated or AI-powered solutions
  • Lead the rollout of new tools, features, and system upgrades
  • Partner with Finance, Accounting, People, Legal, and Engineering to translate business requirements into scalable system solutions

Required qualifications

  • 6+ years of hands-on experience administering business systems including ERP, HRIS, spend, and travel platforms
  • Hands-on experience with AI-native tools used to automate real workflows
  • Deep expertise in end-to-end finance/accounting workflows including AP, AR, GL, month-end close, and consolidations
  • Comfortable navigating the build vs. buy decision
  • Ability to align system architecture and business priorities through cross-functional collaboration
  • Proven ability to independently drive complex projects under ambiguity

Nice to have

  • Led AI transformation initiatives specifically within G&A or back-office functions
  • A product mindset

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office
  • Take what you need vacation policy

About the company

Decagon is a conversational AI platform that enables enterprises to deploy AI agents across various channels. The company is an in-office organization driven by values like Just Get It Done and The Polymath Principle.