Senior Solutions Engineer

The role

A Senior Solutions Engineer will serve as a technical advisor and consultant to enterprise prospects and customers. You will drive value-based solutioning and integrate the AI-native platform into complex customer ecosystems.

What you will do

• Partner with Account Executives to discover and qualify solutions
• Create and architect generative AI experiences for end users
• Develop custom demonstrations using the Decagon platform
• Communicate complex technical concepts to diverse stakeholders

Required qualifications

• 4-6 years of customer facing experience in a sales engineering (pre-sales) role
• Strong interpersonal and teamwork skills
• Functional understanding of GTM systems and workflows

Nice to have

• 2+ years of AI sales engineering experience
• Experience in a high-growth startup environment

Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office
• Take what you need vacation policy

About the company

Decagon is a conversational AI platform that enables enterprises to deploy AI agents across voice, chat, email, and SMS. The company is an in-office organization backed by investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.