Decagon
Deal Desk Manager
San Francisco. Posted 5 months ago
The role
The Deal Desk Manager will sit at the intersection of Sales, Finance, and Strategy to build the Deal Desk function from the ground up. You will design operating models, manage the tech stack, and advise sales teams on pricing and deal structuring.
What you will do
- Serve as the first point of contact for deal reviews and approvals
- Advise sales teams on pricing, custom terms, and non-standard contract options
- Connect sales, finance, security, and legal to shepherd complex deals
- Stand up and administer the deal desk tech stack including Salesforce and CPQ
- Design approval workflows, discount guidelines, and order form templates
- Train and coach sales on pricing policy and deal desk systems
Required qualifications
- 5+ years of experience in Deal Desk and/or Sales/Revenue Operations
- Experience within a high-growth B2B SaaS environment
- Experience standing up a process, system, or function from scratch
- Understanding of deal desk function end-to-end
- Deep understanding of quote-to-cash workflows, CPQ tools, and CRM platforms (Salesforce)
- Strong grasp of contract structures, licensing and pricing models, and revenue recognition principles
- Track record of building approval workflows, discount guidelines, and templates in a fast-moving, ambiguous environment
- Excellent cross-functional communicator
- High agency and comfortable with ambiguity
Nice to have
- ideally within a high-growth B2B SaaS environment
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy
About the company
Decagon is a conversational AI platform that enables enterprises to deploy AI agents across various channels. The company is an in-office company driven by values like Just Get It Done and Winner’s Mindset.