Engineering Manager, Agent Product

The role

You will lead a team of generalist product engineers owning one or more product areas end to end. You will partner with product and design to build reusable products and systems while staying close to users and customers.

What you will do

• Lead and grow a team of generalist product engineers owning a product area and its underlying systems
• Partner with product and design to identify high-impact opportunities, define the roadmap and translate user needs into scalable products
• Drive execution across the full product development lifecycle, from discovery and technical design through launch, iteration and optimization
• Help define technical strategy, making thoughtful tradeoffs across user experience, reliability, performance and speed of delivery
• Build reusable capabilities that serve users across customers, rather than one-off customer implementations
• Stay close to users and customers, using feedback and product outcomes to guide priorities
• Support and mentor engineers through technical guidance, feedback and career development
• Maintain a high engineering bar while fostering a culture of ownership, velocity and customer obsession

Required qualifications

• 1+ years of engineering management experience
• 5+ years of industry experience in software engineering
• Experience leading teams building customer-facing products or complex distributed systems, with ownership from technical design through launch and iteration
• Strong product judgment and experience partnering closely with product and design
• Proficiency with Python, Typescript and asynchronous programming
• A high degree of comfort digging into system failures within deep technology stacks using any tool necessary
• Strong communication skills and the ability to connect technical decisions to user needs and business outcomes

Nice to have

• Experience leading teams working on AI systems, LLM applications or agentic workflows
• Prior experience working with multi-modal models
• Experience building products in new markets or scaling enterprise systems with demanding reliability and correctness requirements

Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office
• Take what you need vacation policy

About the company

Decagon is a conversational AI platform that enables enterprises to deploy AI agents across various channels. The company is an in-office company driven by values like Just Get It Done and The Polymath Principle.