Agent Deployment Engineer

Toronto. Posted 6 months ago

The role

You will own the end-to-end architecture and execution of AI agent builds for enterprise customers. This involves designing agentic logic, building system integrations, and interfacing with senior technical stakeholders.

What you will do

Own end-to-end architecture and execution of AI agent builds for enterprise customers
Design and engineer core agentic logic governing agent behavior
Engineer and validate layered guardrails and supervisory controls
Architect, build, and test integrations with customer systems
Interface with senior technical stakeholders to define success criteria and system requirements
Diagnose, debug, and resolve probabilistic and technical failures
Design evaluation and regression-testing frameworks
Translate customer needs into internal documentation
Partner with APMs, Engineering, Design, and Go-To-Market teams

Required qualifications

5+ years of relevant experience in a technical customer-facing role
Strong technical foundation including writing code, working with APIs, and building/validating integrations
Experience delivering production-grade customer solutions requiring structured execution, testing/validation, and iteration
Ability to communicate clearly with senior technical stakeholders
Comfort working in fast-moving, ambiguous environments

Nice to have

Experience building with or around LLMs / AI agents
Experience with enterprise SaaS integrations and associated security/compliance considerations
A Computer Science, Engineering, or Math degree, or equivalent technical experience
Strong product instinct

Benefits

Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office
Take what you need vacation policy

About the company

Decagon is a conversational AI platform that enables enterprises to deploy AI agents across various channels. The company is an in-office organization driven by values like Just Get It Done and The Polymath Principle.