Senior/Staff Software Engineer, Data Lifecycle

The role

You will design and build platform infrastructure that allows customers to control how data is collected, retained, redacted, and deleted. You will work with product management, governance, and security to define data handling guarantees and build reliable systems.

What you will do

• Build PII handling and redaction systems
• Design configuration abstractions for redaction and retention policies
• Build reliable data deletion workflows
• Build self-serve tools and APIs for customer data lifecycle policies
• Build LLM-backed systems to scan and detect data anomalies and violations
• Train and/or tune models for detecting data of various forms
• Extend redaction and identification to multimodal agents
• Build monitoring and auditability for data processing
• Handle data lifecycle systems at scale

Required qualifications

• 4+ years building software products
• Proficient in Python
• Comfortable working across the entire stack
• Experience designing reliable backend systems and data pipelines
• Understanding of operational maturity for critical systems
• Ability to reason about data flows and workflow failures
• Comfort debugging system failures in deep technology stacks

Nice to have

• Experience with PII detection, redaction, tokenization, or secure handling of sensitive data
• Experience building data retention, deletion, or privacy request workflows across multiple storage systems
• Experience building security-sensitive product systems
• Familiarity with privacy and compliance requirements such as GDPR, CCPA, or PCI
• Background with LLMs, evals, or AI agent systems
• Experience with observability, audit trails, or operational tooling for large-scale data systems
• Work with sensitive data in voice, images, or other non-text formats

Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office
• Take what you need vacation policy

About the company

Decagon is a conversational AI platform that enables enterprises to deploy AI agents for personalized interactions across various channels. The company is an in-office company driven by values like Just Get It Done and The Polymath Principle.