Product Manager

The role

You will own the roadmap for a major product area and shape core capabilities for AI agents. You will work with customers and internal teams to design features, build intelligent systems, and create configuration experiences.

What you will do

• Shape the roadmap for core capabilities that power the next generation of AI agents from first concept to launch.
• Work closely with customers to uncover new ways AI can transform their workflows, unlock automation, and elevate customer experience.
• Translate breakthrough ideas into clear product specs, then partner with engineering and design to bring them to life.
• Design AI-powered features that turn raw conversation data into instant, actionable insights for customers.
• Build intelligent systems that give enterprises precise control over how their agents learn, adapt, and deploy in production.
• Create self-serve configuration experiences powered by real-time AI guidance and automation.
• Expand the platform reach by connecting AI agents to live data streams, tools, and APIs.

Required qualifications

• 6+ years of relevant experience (e.g., product manager, founder, engineer, researcher etc.)
• Strong technical acumen — comfortable discussing APIs, data models, and architecture with engineers.
• Strong communication and relationship-building skills.
• Proven track record of shipping impactful features in fast-paced environments.

Nice to have

• A Computer Science, Engineering, or Math degree or equivalent technical experience.
• Previous startup or high-growth company experience.

Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office
• Take what you need vacation policy

About the company

Decagon is a conversational AI platform that enables enterprises to deploy AI agents across various channels. The company is an in-office company driven by values like Just Get It Done and Winner’s Mindset.