Deepgram
Revenue Operations Analyst
USA - Remote. Posted 24 days ago
The role
This person will build and operate systems, data, and workflows that power the GTM organization. They will support quote-to-cash workflows, partner with Finance and GTM Engineering on billing, and act as a hands-on Salesforce operator.
What you will do
- Support and improve quote-to-cash workflows including CPQ, order forms, and subscriptions
- Partner with Finance and GTM Engineering on usage, billing, and monetization workflows
- Serve as a hands-on Salesforce and GTM systems operator
- Maintain data quality and governance across accounts, opportunities, and customer records
- Troubleshoot and resolve GTM systems and process issues
- Identify repetitive workflows and build automation and AI-enabled solutions
- Support systems and reporting for forecasting, routing, territory, quota, and commission decisions
- Partner with the Director, GTM Engineering on system requirements, testing, and implementation
- Help create scalable operating processes
Required qualifications
- 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role
- Strong hands-on Salesforce experience, including reporting, flows, automation, and data management
- Experience working across CRM, CPQ, billing, contract, or other GTM systems
- Strong analytical and problem-solving skills with high attention to detail
- A track record of improving workflows, not just executing existing processes
- Comfort using AI and automation tools to reduce manual work and improve operations
- Ability to work cross-functionally across GTM, Finance, and technical teams
Nice to have
- Experience in a usage-based or consumption-based business
- Experience with CPQ and contract-generation tools
- Familiarity with billing or metering systems
- SQL or experience working with GTM/customer data
- Experience with tools such as Claude, Cursor, n8n, Workato, Retool, or similar automation environments
- Experience in a high-growth SaaS or AI company
About the company
Deepgram is a research company that productizes as fast as possible, providing speech models and real-time infrastructure for conversational voice AI. Their Voice Agent Platform includes speech-to-text, text-to-speech and speech-to-speech via cloud APIs or self-hosted deployments.