Senior Software Engineer - Applied AI

The role

This engineer will join the Applied AI team to solve voice AI problems for enterprise customers. You will design and maintain scalable backend systems and improve speech-to-text and text-to-speech quality.

What you will do

• Design, develop, and maintain scalable, high-performance backend systems for our platform
• Improve speech-to-text and text-to-speech quality across an array of environments
• Expand robust scoring and evaluation of our agents
• Fine-tune and adapt models for customer-specific vocabulary and domains
• Optimize the AI pipeline to improve performance in challenging audio environments
• Run experiments to validate the product impact of new functionality
• Collaborate closely with the team to ensure seamless integration between ML models, backend and client devices

Required qualifications

• 4+ years of hands-on experience in developing, implementing, and maintaining cloud infrastructure in production
• Hands-on applied AI/ML experience that goes beyond using LLMs — training, fine-tuning or adapting models yourself
• Experience evaluating AI systems, such as building evaluation or scoring for models or agents
• Excellent problem-solving skills and the ability to adapt to a rapidly evolving startup environment
• Strong communication skills and the ability to work collaboratively with a team
• Willingness to problem solve across our entire product
• Ability to proactively recognize problems and identify solutions to those problems
• Results oriented and care about the impact of your work

Nice to have

• Experience working with audio
• Experience with speech-to-text or text-to-speech models
• Applied research experience, or a background as a research engineer
• Experience taking a system from zero to one
• Experience building and maintaining a system that integrates with many 3rd party APIs, particularly Point of Sale systems
• Experience with Python, Kotlin, or TypeScript
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

About the company

Deepgram is a research company that productizes as fast as possible. Their speech models and real-time infrastructure power AI systems for more than 5,000 organizations.