Delinea

Senior Site Reliability Engineer

Mexico City. Posted 22 days ago

The role

You will own the availability and performance of several production SaaS services running in Azure and AWS. This hands-on role focuses on measuring reliability, tuning detection, responding to incidents, and removing manual work.

What you will do

  • Own reliability for a set of production SaaS services end to end
  • Define service-level indicators, objectives and error budgets
  • Build and tune monitoring in the observability stack
  • Automate response and replace manual runbook steps with code
  • Participate in an on-call rotation and lead incident response
  • Write post-incident reviews and customer-facing root cause analyses
  • Work support escalations by diagnosing issues from logs, traces, and metrics
  • Build and maintain infrastructure as code with Terraform and Azure DevOps pipelines
  • Administer the web application firewall
  • Own cloud and observability cost

Required qualifications

  • 9+ years in Site Reliability Engineering, DevOps, cloud operations, or production engineering for a SaaS product
  • Hands-on Azure experience across AKS, App Service, Azure SQL, Cosmos DB, Redis, Service Bus, Front Door, and Storage
  • Cloud networking and cloud security fundamentals
  • Production experience with an observability platform such as Datadog
  • Demonstrated ownership of SLIs, SLOs, and error budgets
  • Incident response experience
  • Kubernetes in production
  • Infrastructure as code with Terraform
  • CI/CD pipeline creation and troubleshooting
  • Scripting in PowerShell and Python
  • Fluency with YAML and JSON
  • Strong networking and web fundamentals

Nice to have

  • Exposure to a regulated or audited environment such as SOC 2, ISO 27001, GDPR, or PCI DSS
  • AWS experience alongside Azure, including CloudFormation and SES
  • Hands-on experience with Jenkins pipeline creation and maintenance
  • SaltStack configuration management
  • Consul for service discovery and distributed system coordination
  • Advanced log analysis in the ELK stack, and/or CloudWatch Logs Insights QL
  • Web application firewall administration (Imperva, Azure WAF, Cloudflare)
  • Large-scale, multi-region, geo-redundant architectures
  • Experience with Jira Service Management, PagerDuty, or similar tooling
  • Running game days or chaos exercises, and mentoring engineers

Benefits

  • competitive salaries
  • meaningful bonus program
  • healthcare insurance
  • pension/retirement matching
  • comprehensive life insurance
  • employee assistance program
  • time off plans
  • paid company holidays

Before you apply

  • candidates are required to complete comprehensive criminal background check
  • verification of education
  • verification of employment
  • publicly posted social media sites may be reviewed

About the company

Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action.

Senior Site Reliability Engineer at Delinea | JobZoey