Team Leader - Cambridge

The role

You will lead shift operations at a Deliveroo Editions delivery-only kitchen. You will support Site Management to ensure operational excellence and service for restaurant partners and customers.

What you will do

• Lead shift operations by prioritising tasks and delegating to the team.
• Supervise compliance and safety by coaching the team on SOPs and conducting H&S checks.
• Optimise the dispatch process for riders and restaurant partners.
• Drive site standards by maintaining food safety and a clean, organised environment.
• Manage team performance through timekeeping oversight and fostering a cooperative culture.

Required qualifications

• Proven leadership ability with experience training others.
• Confidence to run shifts independently.
• Strong hands-on mentality.
• Ability to thrive in a high-pressure, fast-paced operational environment.
• Proficiency in written and spoken English.
• Results-oriented mindset with a track record of meeting or exceeding KPI targets.
• Commitment to completing tasks in a safe, legal, and compliant manner.
• Right to work in the UK.

Nice to have

• Strong expertise in some areas and curiosity to grow in others

Benefits

• Free monthly Friday lunch on Deliveroo
• 25 days holiday (with increases based on service)
• Career development and access to learning opportunities
• Life assurance and wellbeing support
• Free Deliveroo Plus

Before you apply

• Right to work in the UK
• Must complete an online assessment from Maki People if application is successful
• Final stage is an onsite interview

About the company

Deliveroo is a marketplace powered by Site Operations including HOP and Editions. Deliveroo is now part of DoorDash.