Product Manager, Maintain Ops

The role

You will own the MaintainOps product end to end as it moves from private beta to a self-serve product. You will work with senior leadership and partner across engineering, sales, and marketing to shape the product and its market strategy.

What you will do

• Own the MaintainOps roadmap and backlog
• Spend time with customers and frontline users to create product requirements
• Lead the product through beta and into general availability
• Partner with engineering on scope and tradeoffs for core CMMS workflows
• Work with leadership, marketing and sales to define positioning, pricing and packaging, onboarding, and the self-serve conversion journey
• Shape the migration and switching experience
• Define and track success metrics
• Build understanding of the CMMS market and competitive landscape
• Represent customer and field feedback internally

Required qualifications

• 3+ years of Product Management experience, or equivalent experience as a founder or early startup team member
• A strong understanding of the CMMS, EAM, or field service space, OR deep experience with and empathy for frontline and deskless workers
• A startup mentality: high ownership, comfort with ambiguity, and a passion for shipping early-stage products
• Strong communicator who writes crisp requirements
• Comfort working directly with customers
• Willingness to travel up to 25% for on-site customer visits and quarterly company meetups
• US-based and authorized to work in the United States

Nice to have

• Experience with product-led growth, self-serve onboarding, freemium or trial conversion, or pricing and packaging
• Technical fluency to work with engineers on mobile, web, and data tradeoffs
• Experience with compliance or audit requirements in regulated maintenance environments
• Experience working in remote, globally distributed teams

Benefits

• Competitive salaries
• Meaningful equity
• Health, dental, vision, life, and disability insurance in the US
• 401(k) in the US
• Flexible spending accounts in the US
• Flexible time off

About the company

Ditto is a globally distributed, fast-growing startup that makes it seamless for developers to build resilient, real-time applications. Their peer-to-peer sync engine ensures devices stay connected even without internet.