Senior IT Systems Engineer

Atlanta, Remote. Posted 24 days ago

The role

The Senior IT Systems Engineer will focus on increasing automation across IT operations. They will build infrastructure as code and monitor and manage core IT services.

What you will do

Convert configuration management for key services to infrastructure as code
Convert a GitHub instance to use Enterprise Managed Users with a Terraform driven configuration workflow
Triage and prioritize automation projects based on statistics gathered through ITSM
Work with the security team to implement new security controls, apply system hardening and monitoring
Document system run books and inventory
Provide help desk support for approximately 30% of the time

Required qualifications

6+ years of relevant experience
US Citizenship and the ability to get clearance
An eye for quality, correctness, scale and consistency
Interested in the process and procedures on how things get done, not just getting it done
Strong experience in Terraform with the ability to implement new workflows and train others
Experience with FleetDM and building policies and reports to detect and prevent issues
Experience in macOS and Linux desktop support and troubleshooting
A history of defining and automating manual IT processes
Strong understanding of identity management including SAML, OIDC, and SCIM

Nice to have

Experience in Okta administration
Strong scripting skills in at least one common programming language such as Python
Experience working in government or defense under CMMC, FedRAMP or similar regulatory environments
Datadog experience and the ability to build dashboards and alerts
Background in managing AWS, GCP or similar cloud provider
Experience in Nix
Experience with Tracecat or an equivalent SOAR

Benefits

Competitive salaries
Meaningful equity
Health, dental, vision, life, and disability insurance
401(k)
Flexible spending accounts
Flexible time off

Before you apply

US Citizenship and the ability to get clearance

About the company

Ditto is a globally distributed, fast-growing startup that provides a peer-to-peer sync engine to ensure devices stay connected and data stays consistent. They power mission-critical experiences across aviation, retail, travel, hospitality, defense, and more.