Solutions Architect - APAC

The role

You will be a customer-facing technical partner helping enterprise customers implement, adopt, and expand their use of Drata's security and compliance automation platform. You will own the technical customer experience from kickoff through ongoing adoption.

What you will do

• Own a portfolio of APAC enterprise customers as their primary technical point of contact.
• Lead end-to-end implementations including project plans, milestones, risk management, and launch readiness.
• Build trusted relationships with senior customer stakeholders.
• Monitor customer health, usage, renewal risk, and expansion opportunities.
• Configure and customize Drata, integrate customer systems, and support data migrations.
• Advise customers on integrations, APIs, cloud infrastructure, and security tools.
• Deliver training, workshops, QBR technical insights, and documentation.
• Reduce engineering escalations by diagnosing issues and providing technical remediations.
• Partner with Product and Engineering on UAT, bug reports, and feature requests.
• Share APAC customer trends and best practices across the company.

Required qualifications

• 8+ years of post-sales experience in a Solutions Architect, Technical Account Manager, Implementation Manager, Customer Success Engineer, or similar role in B2B SaaS.
• Demonstrated success leading complex, end-to-end enterprise implementations.
• Customer-facing experience with excellent written and verbal communication skills.
• Experience with cloud platforms such as AWS, GCP, or Azure.
• REST APIs and JSON.
• Scripting or development with technologies such as JavaScript, TypeScript, React, Python, Bash, Shell, or Unix.
• Experience partnering cross-functionally with Sales, Sales Engineering, Customer Success, Product, Engineering, QA, and Security teams.
• Based in, or able to work hours aligned with, the APAC region.
• English fluency is required.

Nice to have

• 5+ years in security, compliance, GRC, or a related field
• Hands-on experience with AI-powered tools or platforms, ideally applied to compliance or GRC workflows
• Additional regional languages
• Familiarity with APAC regulatory, data residency, or market requirements

Benefits

• Stock equity
• Up to 100% employer-paid premiums for medical, employees and their dependents
• Paid Parental Leave policy after six months of employment
• Generous annual stipends for both professional and personal development
• Internal learning opportunities
• Flexible vacation policy
• Paid holidays

About the company

Drata is building the trust layer between great companies by automating compliance and managing risk. They are a global crew of 600+ professionals.