Pre-sales Engineer (EU/UK Based - Remote)

The role

You will own the technical story in deals by running workshops and designing pilots. You will work with Account Executives to map customer processes and connect solutions to business outcomes.

What you will do

• Run discovery and process mapping with customer teams
• Turn discovery into a pilot scope with a clear Definition of Done
• Connect the proposed solution to measurable business outcomes
• Build and demo pilots against the customer's own workflow, data shape, approval rules, and write-back targets
• Own the technical evaluation including security review, integration sizing, RFPs, architecture questions, and IT objections
• Guide customers through early platform testing
• Push back on scope, timelines, or success metrics that won't work
• Hand over pilots cleanly to Forward Deployed Engineering
• Build reusable demo assets, runbooks, and discovery patterns

Required qualifications

• 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work
• Experience selling or delivering into enterprise operations, IT, or finance buyers
• Hands-on with modern AI systems including LLMs, agentic workflows, tool use, and evaluation
• Strong process discovery and systems thinking
• Comfortable with APIs, JSON, webhooks, SQL, and light Python or JavaScript
• Strong commercial judgment
• Excellent communication
• Track record of discovery-led demos
• Fluent English
• Willingness to travel to customer sites

Nice to have

• Retail or consumer goods experience

Benefits

• Competitive salary
• Equity
• Remote across Europe / the US
• Team offsite once a quarter

Before you apply

• 1. Screening call
• 2. Hiring manager interview
• 3. Case study
• 4. Final round

About the company

Duvo helps large retailers and consumer-goods companies redesign and automate operational processes using AI agents. The company raised a $15M seed round led by Index Ventures.